EurekaMind is an AI note card: a dedicated device that captures conversations, transcribes them, and turns them into structured notes, action items, and calendar tasks. It is designed to help you stay in the conversation and review the important details later.
FAQ
Everything you've been wondering about EurekaMind
Built from the questions we hear most at events, in sales calls, and through support. Jump to a category or browse them all.
Product basics
4 answersA phone app mainly records audio. EurekaMind is designed around dedicated capture controls, a multi-microphone input, speaker diarization, action items, calendar workflows, and notes linked to people. Availability and results depend on the current hardware, firmware, app version, environment, and configuration.
Both versions provide AI-assisted transcription, notes, AskAgent, and contact-linked workflows. EurekaMind 2.0 adds an E-Ink status display, a Corner Action Key, a physical microphone control, USB-C charging, and an updated exterior. Choose the version whose current hardware and workflow fit your use case.
Dedicated hardware can provide a physical capture control, a purpose-built microphone layout, and a device that does not require handling a phone during a conversation. Actual capture quality and workflow behavior vary with the room, placement, noise, firmware, app version, and configuration.
Recording & audio
8 answersOn EurekaMind 2.0, long-press the front button for 0.5 seconds to start meeting or call recording. Long-press the Corner Action Key for 0.1–0.2 seconds to capture a quick idea. A vibration confirms recording; press again to stop. EurekaMind 1.0 uses the same long-press start but has no vibration feedback. Recordings are stored locally and sync to your phone over Bluetooth when in range.
Usable pickup distance depends on room acoustics, speaker volume, device placement, background noise, and the current hardware and firmware configuration. Test the device in your actual meeting environment before relying on it for important recordings.
The multi-microphone design is intended to improve room capture, but transcription quality still varies with noise, distance, overlap, language, placement, firmware, and transcription settings. EurekaMind has not published a reproducible noisy-room benchmark, so test it in the conditions that matter to you.
EurekaMind is designed to support speaker diarization, which separates voices in a transcript. Results vary with overlapping speech, recording quality, language, speaker similarity, and product configuration, so verify the current behavior in the app and test representative recordings.
Yes. The bone-conduction microphone captures sound acoustically and through contact vibration rather than intercepting call audio inside iOS. You must still follow the recording notice and consent laws that apply where you use it.
The bone-conduction microphone is intended to help capture the user's own voice separately from ambient room audio, including when the device is used near a phone call. Actual separation quality depends on placement, fit, noise, firmware, and the current product configuration.
The physical microphone control is intended to let the user select the relevant capture input. Confirm the production hardware behavior and current privacy documentation before relying on it for regulated or sensitive workflows.
Yes — through the companion app. Photos taken during a recording get timestamped and auto-attached to that meeting's notes, so a whiteboard photo or a business-card snap stays in context with the conversation it relates to.
AI & transcription
8 answersEurekaMind provides transcription and translation workflows for multiple languages. Supported languages and dialects can vary by product, app version, region, and configuration; check the current product documentation before purchase.
Accuracy varies with language, accent, speaking speed, overlapping speech, room acoustics, device placement, firmware, and transcription settings. EurekaMind has not published a controlled, reproducible accuracy benchmark, so test representative recordings before making a purchase or team-wide deployment decision.
AskAgent selects among multiple model families according to the task. The current product configuration includes GPT, Claude, and Gemini families together with retrieval and web search.
Yes. After a recording, EurekaMind can generate a structured summary, action items, and exportable documents such as presentations or analytical reports. Feature availability depends on the current product, app version, and configuration.
AskAgent is the AI assistant in the app. It can use meeting content and permitted external information to support questions, research, and report drafts. Review outputs before relying on them; feature availability depends on the current product, app version, and configuration.
EurekaMind can use speaker separation and contact information to help organize recordings, notes, and action items around people after user confirmation. Verify associations in the app before relying on them.
EurekaMind can support relationship context by organizing meeting history, notes, photos, summaries, and action items around contacts. It does not replace a dedicated CRM for pipeline reporting or other specialized sales operations.
You can search across recordings, photos, and notes by content, person, date, or tag.
Battery, storage & hardware
7 answersBattery life varies by product version, settings, connection state, and usage. Check the current product documentation for the applicable recording and standby guidance before purchase.
EurekaMind 1.0 and 2.0 have 64 GB of local storage. Actual capacity depends on recording settings, file formats, and product configuration; check the current product documentation before purchase.
The screen lets you quickly check recording status, battery, Bluetooth, microphone mode, sync progress, and the summary and main action items after a meeting.
The Corner Action Key is the raised quick-capture button at the top-right of EurekaMind 2.0. Long-press it for 0.1–0.2 seconds to start recording. A short press during recording adds a timestamp marker.
EurekaMind 2.0 uses standard USB Type-C — the same cable as your phone, AirPods, MacBook, etc. EurekaMind 1.0 uses a custom magnetic cable that ships in the box. Both fully charge in about an hour.
On EurekaMind 2.0, use a SIM-card pin in the reset hole next to the USB-C port and hold it for 3 seconds to force restart. Recordings already written to flash storage are preserved.
Recording and local storage work offline. Cloud sync, AI summaries, and AskAgent usually need internet through a paired phone or computer.
Privacy & security
4 answersRecordings are stored on the device first and sync to a paired device over Bluetooth. They upload only if cloud backup is enabled, where retention and deletion can be managed.
Yes. Every recording and note is encrypted in transit and at rest. We also commit never to sell or share your personal data with any third party and never to use your recordings or notes to train AI models. See the compliance answer below for our ISO and hardware certifications.
Yes. Deleting in the app removes the device copy, phone cache, and synced cloud copy. Backup copies are removed according to the system deletion process.
EurekaMind — your conversations belong only to you. EurekaMind is built for privacy from the ground up. Every recording and note is encrypted in transit and at rest, protected by enterprise-grade security standards, and handled in accordance with GDPR and CCPA. Our three written commitments: 1. Never sold or shared: We never sell or share your personal data with any third party. 2. Never used for training: Your recordings and notes are never used to train AI models. 3. Independently certified: We hold ISO 27001 (information security), ISO 27701 (privacy information management), ISO 20000 (IT service management), and ISO 22301 (business continuity) certifications. Our hardware has also passed CE-RED, FCC ID, and RoHS compliance certification. ISO certification is not a self-declaration. Independent certification bodies conduct on-site audits, annual surveillance audits, and a full reassessment every three years; certification can be suspended or withdrawn if the requirements are not maintained. ISO 27001 applies more than 90 controls across organizational, people, physical, and technical security. ISO 27701 extends ISO 27001 into privacy management, maps closely to GDPR, and supports CCPA compliance. ISO 20000 governs reliable IT service delivery, incident response, and service levels. ISO 22301 requires tested business-continuity, disaster-recovery, and service-restoration capabilities. These standards are recognized in more than 170 countries and regions and are commonly used in enterprise and higher-education supplier reviews. This level of certification is normally associated with enterprise SaaS and cloud providers; we built it behind a pocket-sized recording device. If your security or legal team needs supporting materials, please contact contact@eurekamind.ai and we will be happy to help.
App, sync & integrations
4 answersEurekaMind is available on iOS and Android, with a web app for reviewing transcripts and generating documents. They sync to the same account — start recording on the card, review in a browser, and continue on your phone.
After your confirmation, dated action items can create events in Google Calendar, Apple Calendar, or Outlook.
Current export options include TXT, PDF, DOCX, and Markdown. Confirmed integration availability will be published here when it is ready.
Press the front button to start Bluetooth pairing. In the EurekaMind app, choose "Pair new device" and confirm. After the first pairing, the card automatically reconnects when in range.
Purchase, shipping & support
5 answersEurekaMind 1.0 is $69 for one device, $128 for two, and $187 for three. EurekaMind 2.0 is $119 for one device, $228 for two, and $337 for three. Please refer to the official website and checkout page for the final price of your selected SKU.
The EurekaMind card, USB Type-C cable (2.0) or magnetic charging cable (1.0), quick-start guide, and a leather sleeve. App is free download from the App Store or Google Play.
Once your order is successfully placed, we will dispatch it within 24 hours. Transit time depends on your destination country or region, but we will select the logistics solution best suited to your address to ensure the best possible delivery experience.
Final warranty, return, and optional care-plan terms will be published before ordering opens.
Email contact@eurekamind.ai for support. Response time can vary by request and business day.
Still stuck on something?
Email us at contact@eurekamind.ai · or talk to our enterprise team.